Chanderi Kota Checks Saree

• Free shipping available across India.
• Orders will be dispatched within one business day of placement.
• Delivery time typically ranges from 3 to 7 days.
• We strive to ensure timely delivery and customer satisfaction.

1. We offer a hassle-free 7-day return and exchange policy for products purchased at the Maximum Retail Price (MRP). Only exchange requests will be accepted for products purchased during sales or at discounted prices.

2. Refunds for prepaid orders will be directly initiated to the source account. For Cash on Delivery (COD) orders, you will receive a Cashgram link via SMS/email, which you can use to redeem the refund.

3. Complaints regarding defective or incorrect products, as well as issues with incomplete orders, should be raised within 48 hours of receiving the products. Please provide images or videos highlighting your concern. For all such queries, please contact us at return@silkota.com.

4. If you wish to exchange a product, a store credit/credit note will be issued. This credit note can be used to place a fresh order online. Please note that credit notes/store credit cannot be encashed and cannot be used for offline purchases.

We strive to provide the best shopping experience for our customers and aim to address any concerns promptly and effectively. Your satisfaction is our priority.

For further assistance or inquiries, please feel free to contact us at any time.